We'd love to hear from you!

If you have a question about your:
bike rental, booking the bike, picking up the bike, unlocking the bike, using the bike or returning the bike please see our Help Section with all the information you need.

For other enquiries please contact us by clicking on the “Help” widget in the lower right corner. We’ll get back to you as soon as possible. Please indicate your booking number and/or name and ID of the bike you used, so we can find and solve your case faster.

You can also reach us by email:

[email protected]

Please indicate your booking number and/or name and ID of the bike you used, so we can find and solve your case faster.

For urgent enquiries regarding your bike rental you may call our customer support in the hours:

Monday – Sunday
7 am – 7 pm (CET)

Belgium: +32 9 298 11 61
Denmark: +45 89 88 72 27
Finland: +358 9 817 11767
France: +33 9 87 67 95 94
Germany: +49 30 255 585617
Iceland: +354 539 3125
Netherlands: +31 85 8885 646
Austria: +43 720 880986
Spain: +34 93 181 68 78
Sweden: +46 10 884 48 95
Switzerland: +41 31 539 18 90
UK: +44 808 178 5353
USA: +1 (855) 892-5311